Privacy Policy

1. Introduction

IsoPeel (“we,” “our,” or “us”) operates the marketplace compliance checker and image processing tools at isopeel.com. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including the IsoPeel Compliance Checker, auto-fix tools, and image processing tools.

IsoPeel is a fully client-side application. All image processing — including compliance checking, auto-fix, resizing, compression, format conversion, background removal, and metadata removal — is performed entirely within your web browser. Your images are never uploaded to or stored on our servers.

2. Information We Collect

Images

IsoPeel processes all images entirely within your browser using client-side technology. Your images are never uploaded to our servers and never leave your device. We have no access to any images you use with our tools. All processing results remain local to your browser session and are not stored or transmitted anywhere.

Usage Data and Analytics

We use Google Analytics 4 (GA4) to collect anonymized usage data to improve our service, including:

• Page views and navigation patterns
• General tool usage (which tools are accessed)
• Browser type, device type, and screen resolution
• Approximate geographic location (country/region level, derived from IP address by Google Analytics)

This data is aggregated and anonymized for analytics purposes and is never sold to third parties. No personally identifiable information is collected through analytics.

3. Cookies and Tracking

We use cookies only for Google Analytics 4 (GA4), which helps us understand how visitors use our site. GA4 cookies are used to distinguish users and throttle request rates. We do not use advertising cookies, third-party tracking cookies, or session cookies.

We may use browser local storage to save your tool preferences (such as selected marketplace platforms or output format settings). This data is stored locally on your device and is never transmitted to our servers or any third party.

4. How We Use Your Information

• To provide compliance checking against marketplace image requirements (Amazon, eBay, Etsy, Shopify, Walmart, Google Shopping, Depop, Facebook Marketplace)
• To process images through auto-fix tools (resize, compress, format conversion, background removal, metadata removal) — all performed locally in your browser
• To understand how visitors use our site through anonymized analytics, so we can improve our tools and user experience

5. Data Sharing

We do not sell, trade, rent, or share your personal information with third parties, except in the following limited circumstances:

• Analytics: Google Analytics 4 processes anonymized usage data. See their privacy policy.
• Legal compliance: We may disclose information if required by law, subpoena, court order, or to protect our rights and safety.

Since all image processing happens in your browser, we never have access to your images and therefore cannot share them with any third party for any purpose.

6. Security

Because IsoPeel operates entirely in your browser, your images and processing results never leave your device. We implement the following measures to protect the site and your experience:

• Encrypted connections (HTTPS/TLS) for all page loads and asset delivery
• Cloudflare protection against DDoS attacks
• No server-side storage of user images or personal data

7. Data Retention

Images: We do not retain any images. All image processing is performed in your browser and no image data is ever sent to or stored on our servers.

Analytics data: Google Analytics data is retained according to Google’s standard retention policies and does not contain personally identifiable information.

Local storage: Any preferences or settings stored in your browser’s local storage remain on your device and can be cleared at any time through your browser settings.

8. Your Rights

You have the right to:

• Access: Request information about what data we hold about you (which is limited to anonymized analytics)
• Opt-out of analytics: You can disable Google Analytics tracking by using a browser ad blocker, disabling JavaScript, or installing the Google Analytics Opt-out Browser Add-on
• Clear local data: You can clear any locally stored preferences at any time through your browser settings

For any privacy-related questions, contact us at [email protected]. We will respond within 30 days.

9. Children’s Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete the information.

10. International Users

IsoPeel is operated from Australia. Since all image processing happens locally in your browser, your images are never transferred to our servers or across borders. Anonymized analytics data may be processed by Google in accordance with their privacy practices.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. For users in the European Economic Area (EEA), we take measures to ensure adequate protection of your data consistent with GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

The “Last updated” date at the top of this policy indicates when it was last revised.

12. Contact

If you have questions about this Privacy Policy or need to report a privacy concern, contact us at [email protected].

For general support inquiries, you can also reach us through the contact form on our website.